This case study provides a valuable lesson: high density mixed, device networks pose challenges to network planners and network managers that far exceed the usual “wireless problems” like an access point failure or wrong Wi-Fi settings on a notebook.

Addressing such challenges demands sophisticated tools that are able to deal with the complexities of RF propagation and wireless network protocols. WiTuners clearly proved up to the task – thanks to its comprehensive approach to Wi-Fi analysis. WiTuners looks at all aspects of Wi-Fi operation and take in account signal propagation conditions as well as protocol interactions. This capability, together with real-time network performance audit and optimization makes WiTuners a unique and highly valuable tool for network owners as well as network installers.

In this case, another great benefit of WiTuners is also well demonstrated from a unique angle: it allowed testing and confirmation of the hypothesis about the underlying causes of the observed network deterioration without having to physically change anything in the lounge. By avoiding a “trial and error” process to optimize the network, impacting the customers in the lounge could be avoided as well. Also, using WiTuners saved valuable time because the optimization could be done off-line on a notebook PC.